A California Highway Patrol (CHP) officer has warmed hearts due to the way he handled a disturbance call.
Californians have experienced some troubles over the chaos at the Department of Motor Vehicles (DMV) over requirements getting the new Real ID.
A deaf woman arrived at the Central-Los Angeles DMV office, and in her efforts to communicate had a “disturbance” call issued.
Thankfully, the California Highway Patrol officer who responded not only knew sign language (ASL) but was kind enough to offer to cover the woman’s fees when he realized she didn’t have enough money to pay for the ID.
Officer Rodriguez learned the woman became frustrated when no one could understand her requests.
Officer Randy Rodriguez spoke with In-Depth about jumping in to save the day.
Rodriguez told KNX: “The woman indicated that she needed a Real ID…once we had a conversation she was very cordial.”
He adds: “I’d always wanted to communicate with someone who was deaf.”
He says he had a teammate as a kid whose father was deaf. “That was my motivation to learn sign language,” Rodriguez says.
Rodriguez says he has been able to diffuse challenging situations by using ASL in the past.
As for covering the extra money that was owed. He says it was just the right thing to do.
He has been hailed for his actions.
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